Psych Labs (“Psych Labs,” “we,” “us,” “our”) extends its gratitude for your visit to our digital presence.
This Data Stewardship Statement (the “Statement”) delineates the categories of private information we may acquire concerning you during your engagement with the web address https://www.riotiq.com (our “Digital Platform”) and its operational features and services. This includes your participation in any iteration of the Reasoning and Intelligence Online Test (“RIOT”) or its accompanying data visualization and analytical utilities (the “RIOT Framework”). It further details our methodologies for processing such information (encompassing its collection, utilization, and disclosure). This Statement does not encompass other data handling practices, such as those related to employment applications.
Your “private information” denotes data that can serve to distinctly identify or trace your persona, either independently or when combined with other data linked or reasonably linkable to you. Data that has been “aggregated” or rendered anonymous is not classified as “private information.”
This Statement governs the private information we gather under the following circumstances:
During your navigation of our Digital Platform.
When you undertake the RIOT or engage with the RIOT Framework.
Through electronic correspondence or analogous digital messages exchanged with us.
For ease of reference, the Digital Platform, the RIOT, and the RIOT Framework are collectively termed the “Service Offerings” throughout this Statement. We urge you to review this Statement thoroughly to comprehend our protocols and practices concerning your data and its management. Should you dissent from our protocols and practices, your recourse is to refrain from utilizing the Service Offerings. By accessing or employing the Service Offerings, you signify your assent to this Statement. This Statement is subject to periodic revisions. Your continued use of the Service Offerings following such revisions shall constitute your acknowledgment and acceptance of said changes; therefore, we advise you to periodically review this Statement for updates.
Our Service Offerings are not directed at, nor do we knowingly solicit or retain private information from, individuals under the age of 18. The Service Offerings are not intended for use by persons under 18 years of age. We expressly avoid using private information collected from minors for marketing or promotional endeavors, nor do we disseminate such data to any third party for any purpose whatsoever.
If you are under 18, you are strictly prohibited from submitting any information on our Digital Platform or through any of the Service Offerings. This includes, but is not limited to, registering for any Service Offering, making any procurements via the Digital Platform, engaging with any interactive or public commentary features, or providing any personal details to us. Should we ascertain that we have acquired or received private information from an individual under 18 without verifiable parental consent, we will promptly expunge that data.
If you suspect we may possess any data originating from or pertaining to an individual under 18, please contact us at support@riotiq.com, and we will endeavor with all reasonable means to delete such information.
The subsequent categories and classifications of private information may be collected by us from or about you, contingent upon your engagement with us:
Direct Identifiers: Explicit personal identifiers such as full name, digital alias, online username or social media handle/URL, and content derived from your social media profile(s).
Correspondence Information: Direct personal identifiers like email address or telephone number, and indirect identifiers such as postal address.
Demographic Attributes: Indirect identifiers including age, gender, ethnic origin, educational attainment level, and nationality.
Assessment Outcomes: Data supplied by or generated through your participation in the RIOT, specifically your test scores or comprehensive outcome reports.
Device and Online Identifiers: Unique identifiers of the equipment you employ to access our Digital Platform, Internet Protocol (IP) address, digital cookies, or analogous unique identifiers and associated data.
Internet or Other Electronic Network Activity Information: Encompassing details pertaining to your utilization of the Service Offerings.
Fiscal Information: Payment particulars such as credit or debit card account numbers.
We compile this information through two primary channels:
Directly from you, upon your provision of such information.
Automatically, via Automated Data Acquisition Technologies, as you traverse the Digital Platform.
Data we collect on or through the Service Offerings, or through direct electronic communication from you, may encompass:
Information you supply by completing digital forms on our Digital Platform or forms provided by us. This includes details submitted when requesting communication from us, and fiscal information provided when remitting payment for the Service Offerings.
Records and copies of your communications (including electronic mail addresses), should you engage us.
Information you input during your undertaking of the RIOT.
As you navigate and interact with the Service Offerings, we, or designated third parties, may deploy automated data collection technologies to gather specific data concerning your equipment, Browse actions, and behavioral patterns. The technologies integrated into our Digital Platform collect your device information, Browse actions, and patterns as detailed below:
Usage Information: Data pertaining to your interaction with our Service Offerings, such as pages accessed on our Digital Platform, access frequency, click behavior, referring Uniform Resource Locator (URL), traffic data, timing of RIOT access, saved responses, and data generated when compiling any report based on your use of the Service Offerings.
Geographic Information: Data concerning your location, which may be ascertained via your device's IP address.
Device Information: Data about the device you are using, including hardware model, Media Access Control (MAC) address, operating system, web browser type, and your preferences during Service Offerings usage.
Clickstream Data: We may log your click activities while utilizing the Service Offerings. This data can inform us about the type of computing device or Browse software you employ and the originating website address from which you linked to our Digital Platform. We may collect and utilize clickstream data as a form of aggregated information to anonymously determine the duration visitors spend on each page of our Digital Platform, and how users navigate to, on, and from our Digital Platform.
Social Media Platforms and Networks: Our Digital Platform may feature social media functionalities, such as Instagram and Facebook widgets. These widgets may employ cookies or other tracking technologies to gather information about your internet activity, including your IP address and the specific page you are visiting on our Digital Platform. Such social media features and widgets are hosted by third parties, and your interactions with these features are governed by the privacy policies of their respective providers.
Analytics Services: Our Digital Platform leverages Google Analytics for the purpose of monitoring and reporting website traffic. Google processes this data and shares it with other Google services. Google may utilize the collected data to contextualize and tailor advertisements within its own advertising network. For comprehensive details regarding Google's data handling practices, please consult the Google Privacy & Terms web page: https://policies.google.com/privacy.
Payment Processing: We employ Stripe for payment processing, analytical services, and other commercial operations. Stripe may collect private data, including via cookies and similar technologies. The private data collected by Stripe may encompass transactional data and identifying information related to devices connecting to its services. Stripe utilizes this information to operate and enhance the services it provides to us, including for the detection of fraud, prevention of loss, authentication, and analytics pertinent to the performance of its services. Further information regarding Stripe and its data privacy policy is available at https://stripe.com/privacy.
We apply the information we acquire about you, or that you furnish to us, including any private information, for the following purposes:
To present our Service Offerings and their content to you.
To furnish you with requested information, products, or services.
To administer the RIOT and facilitate the RIOT Framework.
To fulfill any other objective for which you have provided the information.
In any other manner we may specify at the time of your data provision.
For any other purpose with your explicit consent.
To conduct comprehensive research, which includes (but is not limited to) product refinement, fundamental and applied psychological inquiry, and the research and development of novel offerings.
We reserve the right to disseminate aggregated information about our users, as well as data that does not specifically identify any individual, without restriction.
We will disclose private information that we collect or that you provide, as articulated in this Statement, to the following:
To contractors, agents, or service providers engaged to support our business operations, such as payment processors, electronic mail and telephony service providers, website hosts, and cloud-storage providers.
To achieve the purpose for which you provided it. For example, if you provide an email address to use our “contact us” feature, we will utilize that email address for correspondence.
For any other purpose explicitly communicated by us when you furnish the information; for instance, if you are participating in research, we would disclose the information to individuals you have authorized to view it.
To a client who procures the Service Offerings on your behalf, such as a researcher, clinician, or employer acquiring access to RIOT assessments for their research participants, clients, or job applicants/employees.
To individuals performing research under contract for specific purposes utilizing RIOT data, as engaged by Psych Labs. These individuals may serve as consultants, contractors, interns, or in any other professional capacity deemed appropriate by Psych Labs.
To legitimate external scientific researchers affiliated with an accredited institution of higher education. When sharing data with scientific researchers, Psych Labs will disclose the absolute minimum amount of personally identifying information necessary for the execution of the scientific research. Researchers will be expressly prohibited from sharing the data with unauthorized individuals. External researchers must demonstrate robust data security measures prior to receiving personally identifying information from Psych Labs, and all external individuals granted access to personally identifying information from Psych Labs must provide proof of current ethics training.
For any other purpose with your explicit consent.
Furthermore, we may disclose your private information under the following circumstances:
Corporate Reorganization: To a purchaser or other successor entity in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of all or a portion of Psych Labs' assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where private information held by Psych Labs regarding Service Offerings users is among the transferred assets.
Legal Compliance: To adhere to any judicial order, legislative mandate, or legal process, including responding to any governmental or regulatory demand.
Contractual Enforcement: To enforce or apply our terms of service and other agreements, including for billing and debt collection purposes.
Prevention of Harm: If we deem such disclosure essential or appropriate to safeguard the rights, assets, or safety of Psych Labs, our clientele, or other entities. This includes the exchange of information with other corporations and organizations for the objectives of fraud deterrence and credit risk mitigation.
Utilization of Non-Personally Identifiable Information: We may employ de-identified and aggregated information (data that does not personally identify you) for diverse purposes, including conducting research, developing novel products and services, and enhancing existing ones. This anonymized information may also be deposited into a public data repository for access by the broader scientific community.
Third parties may accumulate information concerning you through the Automated Data Acquisition Technologies detailed above. Should you desire to impede or restrict the placement of cookies, or to expunge any cookies already present on your device, please consult and modify your web browser settings accordingly. You possess the ability to configure your browser to reject all or certain browser cookies, or to alert you when cookies are being transmitted.
For clarity, cookie-based opt-outs must be executed independently on each device and browser from which you wish to opt out. For example, an opt-out initiated on your desktop or laptop browser will not extend to your mobile device. You must separately opt out on each device. This preference may also require re-establishment if you clear your cookies or if your browser is configured for automatic cookie clearance.
We do not exert control over third parties' collection or utilization of your Private Information for the purpose of serving interest-based advertising. Nevertheless, these third parties may offer mechanisms for you to decline such information collection or use. You can opt out of receiving targeted advertisements from members of the Network Advertising Initiative (“NAI”) via the NAI's official website.
Please be advised that cookie-based opt-outs may not be effective on certain mobile services. Users may opt out of specific advertisements on mobile applications or reset advertising identifiers through their device settings. To learn how to restrict ad tracking or reset the advertising identifier on your iOS or Android device, please follow the provided links:
iOS - https://support.apple.com/en-us/HT202074
Android - https://support.google.com/ads/answer/2662922?hl=en
Certain regional, national, and state statutes may confer upon residents of particular jurisdictions the prerogative to exercise additional choices regarding their private information. For inquiries concerning the management of your private information and for further assistance in actualizing your privacy preferences, please contact us using the method outlined below.
Some internet browsers incorporate a “do not track” functionality. When activated, your browser transmits a signal to visited sites instructing them not to monitor your activity. There exists no unified understanding regarding the appropriate response to these signals. Consequently, our Digital Platform currently does not respond to “do not track” signals.
If you prefer not to be tracked, disabling or deleting cookies may limit certain forms of tracking. However, disabling or deleting cookies may negatively impact your user experience on our Digital Platform, including inhibiting the functionality of specific features.
It is our protocol to signify alterations to this Statement by updating the “Commencement Date” at its heading. The date of the most recent revision is prominently displayed at the top of this page. You bear the responsibility for regularly reviewing our Digital Platform and this Statement for any modifications. In the event of a material change, we will endeavor to notify you by emailing you at the email address we have on file.
For inquiries or commentary pertaining to this Data Stewardship Statement and our data privacy practices, please contact us at support@riotiq.com.
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